Contact Us
We're here to help with your information enquiries
📍 Contact Information
Please note: We are an informational resource and do not provide telecommunications services or support for specific mobile accounts.
Address
Telecom Australia Information Hub
Level 10, 123 Collins Street
Melbourne, VIC 3000
Australia
Phone
+61 3 9017 5584
Monday to Friday: 9:00 AM - 5:00 PM AEST
info@telecomhubaustralia.com
We aim to respond within 2-3 business days
What We Can Help With
- General telecommunications information
- Questions about our educational content
- Feedback on our website
- Suggestions for additional topics
- Partnership or collaboration enquiries
What We Cannot Help With
- Technical support for mobile services
- Account or billing issues
- Mobile recharge transactions
- Complaints about service providers
- Product sales or purchases
📝 Information Enquiries Only
Please use the form below for information-related enquiries only. For account or billing issues, please contact your mobile service provider directly.
📧 Response Time
We aim to respond to all information enquiries within 2-3 business days. During busy periods, response times may be longer. If your enquiry is urgent, please consider calling us during business hours.
Before Contacting Us
Many common questions are answered in our FAQ section. We recommend checking there first to see if your question has already been addressed.
View FAQ🌐 Online Resources
Our Website
Explore our comprehensive guides on telecommunications, mobile networks, and prepaid services.
Browse ContentFAQ Section
Find answers to frequently asked questions about telecom services and concepts.
Read FAQRegulatory Resources
For official telecommunications information, visit the ACMA website.
ACMA Website